Moore Insights
Articles and research from Moore Cooperative.
Articles and research from Moore Cooperative.
Does Retention Matter in an Employer’s Market?

Does retention matter in an employer’s market? Absolutely. Because hiring isn’t the hard part.
It’s true that there’s no shortage of applicants right now.
When the process moves too fast, people accept roles out of urgency—not alignment—leading to a mismatch between what’s promised and what’s delivered. Fast hiring doesn’t guarantee long-term fit or commitment. Early wins in recruiting become retention risks when communication is shallow and rewards are misaligned.
The 2025 Retention Report found that health and family responsibilities are now among the top reasons employees leave. Flexible work policies and comprehensive benefits are no longer perks. They’re retention necessities.
Being hired should mean something to the candidate. Each step that invites them to opt in builds commitment. Loyalty is not automatic.
A relationship that lacks mutuality is not built to last.
The companies that are winning right now aren’t just offering jobs. They’re offering clarity, fairness, and purpose. To stay competitive, yours should be too.
Transparency is a Conscious Effort
Choose clarity, even when it is uncomfortable. Quiet exceptions rarely stay quiet. When they surface, they erode trust far more than a straightforward explanation ever could.
Transparency begins with the job itself. What is the person being paid to do? Then take it further. Why are they being paid that amount, and how does that compare to others? That is the foundation of job and salary transparency.
As companies outsource task-based work or rely more heavily on automation, the value of remaining roles is shifting. Compensation frameworks must shift too. In many cases, what you’re paying for is no longer defined by an outdated job matrix. You may not be hiring to fill a gap, you may be hiring someone to shape what comes next. That’s not a compromise. That’s a strategic decision.
It is also okay if every detail is not defined up front. What matters is communicating clearly about what is known and where there is room to grow. Empower your new team member to help shape the role. That ownership is part of what keeps them invested.
When information is accessible and decisions are explained, employees are not left guessing. The logic is clear. The process feels fair and trust has room to grow. Transparency and fairness are not about being generous in good times. They are about being consistent when everything else is in motion.
They are how you avoid quiet quitting, turnover, and the invisible costs of disengagement that don’t show up in your recruiting dashboard but show up in your culture every day.
Proof Over Promises
Lean into authenticity. Companies do not need a perfect framework. What people value is honesty and intent. What they will not accept is silence.
At the recent WorldatWork Total Rewards conference we attended, Glizcel Ditto and Gail Greenfield shared how leading employers are embedding transparency into their compensation strategies. Their message was simple. Pay transparency is no longer a bold move. It is what employees expect.
In a live poll, 65 percent of companies reported practicing some level of transparency. Only 15 percent described their programs as robust. That gap reveals a critical opportunity. Transparency is not just about sharing numbers. It is about intention, alignment, and trust.
The companies moving forward are not waiting until every detail is perfect. They are combining market data, internal audits, and deliberate communication to build trust in a time when skepticism is high. Fair pay is no longer a differentiator. It is the baseline.
Next, we’ll explore how to embed transparency into your compensation strategy and how AI can support smarter, more equitable retention decisions.